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UPS 热线 - 如何联系客服 - Practical Tips

UPS 热线 – 如何联系客服

by Tobias

如果您想联系 UPS 客户服务,可以使用热线电话。但虚拟助理也可以回答您的问题

联系 UPS 客户服务–如何拨打热线。

如果您有任何关于包裹的问题,UPS 客户服务是您正确的选择。您可以通过热线电话或电子邮件联系包裹服务部的员工。无论您选择哪种联系方式,有一点都是适用的:在联系 UPS 工作人员之前,请先查询托运编号,必要时还可以查询客户编号。

  • 您可以拨打 1-888-742-5877 联系 UPS 客户服务人员,服务时间为周一至周五上午 7:00 至下午 7:00,周六上午 8:00 至下午 2:00。请发送电子邮件至 customerServiceDEDE@ups.com.
  • 如果您对一张或多张发票有疑问,请致电 069 – 66 40 50 70。 您可以在周一至周五上午 9:00 至中午 12:00 与我们的工作人员通话。如果您发送电子邮件至 defcr@ups.com,您将被直接转发给负责处理您查询的人员。
  • UPS技术客户服务部将在周一至周五上午 8:30 至下午 6:00 之间通过电话 069 – 66 30 80 37 为您提供帮助。客户服务部的电子邮件地址为:customerServiceDEDE@ups.com.。
  • 除上述联系方式外,UPS 虚拟助理还可全天候提供帮助和建议。

UPS损坏仪表板:您可以在此报告包裹损坏情况。

如果发生了最坏的情况,您的包裹在某个地方消失了,或者发生了损坏,那么索赔程序就会发挥作用。

  • 要启动索赔程序并提出索赔,首先要登录 UPS 或创建一个客户账户。当然,您还必须回答一些有关索赔的问题。因此,您应准备尽可能多的信息。例如,包括包裹的相应跟踪号码、收件人的详细联系方式、包裹重量、内容物或造成的损坏
  • 处理索赔自然需要一点时间。理赔仪表板很有帮助。在这里,您可以持续了解索赔处理的当前状态。理赔仪表板还为您提供了互动的机会。例如,您可以提交补充文件或编辑信息。

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