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Facebook 客户服务:如何取得联系 - Practical Tips

Facebook 客户服务:如何取得联系

by Tobias

Facebook也有一种可以联系的客户服务。有多种方式可以与 Facebook 取得联系。

Facebook客服:一般问题

使用某个应用程序有时会导致不可预见的问题。虽然很多问题可以很快解决,但您首先需要知道如何继续。不太常见的问题也时有发生,但需要用同样的方法解决。

  • 您想阻止您的帐户:如果您想阻止或停用您的帐户,这可能是出于各种原因,您也可以填写一份表格来帮助您。还有一些表格适用于其他更特殊的情况,例如 “通知已定罪的性犯罪者 “等主题。
  • 您的帐户被错误地封锁了: 如果您失去了访问账户的权限,可以说是被非自愿地锁定了账户,也有补救措施。例如,如果发布的内容违反了 Facebook 的使用条款,如果使用了假名,或者如果重复进行了违反 Facebook 社区标准的行为,因而不被允许,那么 Facebook 就会封禁账户。
  • 您想删除您的帐户:如果您因不再使用 Facebook 而想删除您的帐户,您也可以使用表单进行删除。
  • 您想纪念家人或朋友的账户: 如果去世的亲人在 Facebook 上有账户,可以将其置于纪念状态。为此您还需要一份表格;您不能直接联系员工。如果您不希望对个人资料进行悼念,也可以安排删除账户
  • 有关游戏的问题: 如果您的问题比较简单,通常可以在 Facebook 提供的帮助中找到答案。如果问题涉及面较广,则应联系游戏提供商,以获得适当的解决方案。

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