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DPD不按门铃——如何正确应对 - Practical Tips

DPD不按门铃——如何正确应对

by Michaela

您是否正在焦急地等待一个包裹,但DPD不按门铃?本实用小贴士将告诉您在这种情况下应该怎么做。

DPD不按门铃——如何正确应对

联系DPD。准备好您的运单号。

  • 您可以在周一至周五上午7点至晚上7点以及周六上午9点至下午2点致电06021-150415联系客服。

  • DPD网站上也有一个联系表格,您可以用来查询。

  • 描述情况,并要求在指定日期重新发货。您不必同意在包裹站取件。

  • 您还应告知寄件人,包裹承运人未尝试投递。如果包裹被退回至发货地址,并附有“拒收”或“无法投递”的备注,这一点尤为重要。如果DPD无法重新投递您的包裹,您也可以与托运人讨论下一步措施。

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