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沃达丰热线。联系客服 - Practical Tips

沃达丰热线。联系客服

by Pramith

在这个实用的提示中,我们解释了如何通过电话联系沃达丰热线客服,或通过电子邮件或WhatsApp联系他们。沃达丰热线每天24小时有人值班。

沃达丰热线。联系客户服务

  • Hotline。如果你与沃达丰签订了手机或DSL合同,你只需在沃达丰网络中使用1212号码拨打热线。从所有其他网络,拨打免费电话0800 172 1212.。
  • 如果你使用的是沃达丰的CallYa资费,请联系客户服务部,电话是0172 229 0 229。 热线总是24小时有人值班。
  • 在国外,你需要相应的区号来拨打热线。一般服务请拨+49 172 12 172 12,CallYa服务请拨+49 172 229 0 229。请注意,从国外打电话需要额外的费用。
  • 如果你想咨询或订购产品,请直接联系相应的热线。他们将在周一至周五的8:00至20:00以及周六的9:00至17:00为您提供帮助。

沃达丰:通过WhatsApp和电子邮件联系客户服务

  • 联系表格。在沃达丰的以下网站上,你可以找到联系表格。在这里,你可以选择你的问题,然后以书面形式提出。
  • 如果你不喜欢长时间排队等候,联系表格就特别适合。然而,在许多情况下,你会等到第二天才得到答复。
  • WhatsApp:通过WhatsApp更快捷。只需发短信给0172 1217212或打电话给该号码。通话结束后,您会直接收到客服人员在WhatsApp上发来的信息。
  • 首先是一个聊天机器人,也就是一台电脑,负责处理你的请求。简单的请求被自动处理。对于更复杂的问题,您的信息将被转发给工作人员,他们会在几分钟到几小时后在WhatsApp上回复您。
  • 电子邮件。沃达丰的电子邮件地址是:impressum@vodafone.com
  • Tobi:沃达丰还提供客户服务聊天机器人Tobi,通过它你可以尝试解决你的问题。
  • 论坛。或者,你可以查看客户论坛或帮助部分。许多问题已经发生在其他客户身上,并已成功解决。

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