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If the McDonald’s app stops working, there’s no need to worry. Because there are a few ways to get the app working again
McDonald’s app doesn’t work: here’s what you should try first
Before you delete the McDonald’s app, try a few simple solutions.
- Flight mode: Switch your phone to flight mode and deactivate it again after a few seconds. Then start the app again.
- Switch off WLAN: If your mobile phone is currently on a WLAN connection, switch it off. Because if the signal is too poor, this often hinders the app.
- Connect to a Wi-Fi network: If your mobile data connection is too weak or the internet is throttled, this often affects the app. Connect to a Wi-Fi network and open the app again.
- Restart the app: Quit the app completely and then open it again.
- Register: Log out of the app and start a new registration attempt.
- Update: Check if the app is up to date. If not, make an update.
- Restart your phone: If all other options don’t help, restart your smartphone and then try if it works.
More solutions
If the above options do not work, there are other ways to solve the problem, but they require a little more effort.
- Reinstall: Uninstall the app from your smartphone. This usually works by holding down the app icon for a long time. You can then select “Uninstall” or move the app to the recycle bin. Then install the app again via the App Store or Google Play Store.
- Delete app data: To do this, open the settings on your smartphone. There, look for the apps or the category “Manage apps”. Find the McDonald’s app and click on it. A button with “Clear data” should appear there. You can also clear the cache.
