There are various reasons why sent mail is not displayed in Outlook. Often, it is because your mail has not yet been sent.
Sent mail is not displayed in Outlook: How to solve the problem
When you send an email in Outlook, it usually appears in the “Sent Items” folder. If it does not appear there, it may be that your email could not be sent. The most likely reason for this is that there is no internet connection. If this is the case, the mail is moved to the outbox. As soon as the internet is working again, your mail will be sent and should then also be visible in the sent mail folder. Another reason for the problem may be that your sent mail was sent a long time ago. Often, sent mail is only synchronized in Outlook for a certain period of time. You can set this period in Outlook yourself.
- To do this, click on “File” and expand the “Account Settings” item. Select “Account Settings…” again.
- Select your e-mail account in the table and click on “Change…”.
- Use the slider at the item “E-mails in offline mode” to specify how long e-mails should be stored and displayed offline.
- Set a longer interval here and confirm by clicking on “Next” and “Finish”.
Sent items are still not displayed: Further solutions
If your sent items are still not displayed, this may also be due to an incorrect setting in Outlook. It may be that sent items are not automatically saved in the appropriate folder.
- To check this, click on “File” in Outlook and select “Options”.
- Click on “Mail” in the menu on the left.
- Scroll down to “Save messages”. Make sure that the option “Save message copies in the ‘Sent Items’ folder” is activated.
- Click “OK” to confirm.
- If the option was already activated, your sent items could have been accidentally deleted. Check the trash folder in Outlook. If you find your e-mails there, you can restore the deleted items in a few steps.
