Wi-Fi connection keeps dropping – solutions for your cell phone

If the Wi-Fi connection keeps dropping on your smartphone, you don’t have to throw it across the room in frustration. Instead, you should try to identify the possible causes.

Wi-Fi connection keeps dropping: check your smartphone and router

You just want to quickly surf the internet, check your emails or use your favorite app with your smartphone, but without a Wi-Fi connection, nothing works. To avoid getting more and more frustrated, you can try the following approaches:

• First, access your smartphone’s settings and click on the Wi-Fi network. Check the status: Are you disconnected or still connected?

• If you are disconnected, try to reconnect by entering the security key. If you can’t log in, you’ll need to take your next step to the router. This is often the culprit.

• Therefore, check whether your router is emitting a WLAN signal. You can usually recognize this by an LED diode and in the router settings.

• If the router does not have a Wi-Fi signal, check whether your internet and LAN connection is stable. If there is no connection or only a LAN connection, you should restart the router. To do this, disconnect it from the power supply for about 30 seconds and then restart it.

• If there is still no signal, you can check with your provider to see if they are reporting a technical fault.

Further first aid tips for aborted WLAN connections

A possible first step if your Wi-Fi connection keeps dropping would be to simply activate flight mode briefly. Then turn it off again after a few seconds. This will re-initialize the network connection, which often fixes connectivity issues. Also check for other Wi-Fi inhibiting settings:

• Outdated software can cause connection problems, for example. Check if updates are available for your operating system or router firmware and install them.

• Many smartphones switch off Wi-Fi in energy-saving mode or reduce the signal strength. Check the settings and disable the mode as a test.

• Electronic devices such as microwaves or Bluetooth devices can also interfere with the Wi-Fi signal. Change the router channel if possible or use the 5 GHz frequency band.

• If the problem persists, reset the network settings: To do this, go to “Settings” ☻ “General Management” or “System”. Select “Reset” ☻ “Reset Network Settings”. Your phone will restart and you will need to reconnect to the Wi-Fi network.

• If the problem persists, the router could be defective or the hardware of your smartphone. In this case, you may need professional help.