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If you are asking yourself the question “Why do WhatsApp messages not arrive until I open WhatsApp?”, there may be various reasons for this. Often it is due to the internet connection.
Why do WhatsApp messages not arrive until I open WhatsApp?
If WhatsApp messages only arrive when the app is opened, this can be annoying. The reason for this can vary and must therefore be checked.
- Background activity restricted: WhatsApp may be prevented from remaining active in the background. This means that if you are not directly in the app, messages will not be received and the chat history will not be updated automatically. In this case, you should activate background data.
- Energy-saving mode: Many smartphones deactivate background processes, especially when they are supposed to conserve battery power. Therefore, the problem can often be related to a low battery level.
- Network issues: An unstable internet connection or Wi-Fi settings can prevent you from using WhatsApp optimally. If you are not connected to your Wi-Fi or your mobile data has limited reception, this will also affect your WhatsApp use.
- Notification settings: If you have disabled push notifications, you will not be notified of new messages. In this case, you will only see your WhatsApp messages when you go to the app or by a number on the app icon on your screen.
How to fix it
Depending on the cause of the problem, there are different solutions. Therefore, it is important to know what is preventing you from receiving messages so that you can take the right approach. The following tips will help you:
- Activate background activity: To enable WhatsApp to receive messages in the background, you need to activate the appropriate settings. On Android, go to Settings ☻ Apps ☻ WhatsApp. Tap Battery or Background activity and enable the Allow background activity option. For iOS, go to Settings ☻ General ☻ Background App Refresh to find the corresponding function.
- Disable battery saver: To prevent battery saver from blocking your messages, disable battery saver. On Android, you can find the option to add WhatsApp to the exceptions here.
- Check your network: Make sure your Wi-Fi or mobile data is active. Test the connection by opening a website or doing a speed test. Turn off and on Wi-Fi or mobile data to reconnect. If you consistently suffer from poor internet, a mobile router can help.
- Reinstall WhatsApp: If none of the above steps help, reinstalling WhatsApp may solve the problem. First, back up your chats via Settings ☻ Chats ☻ Chat Backup. Then uninstall and reinstall WhatsApp, and finally restore your chats from the backup.
