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Whether you can recover your Yahoo account without knowing your phone number and email may vary from case to case. It’s best to contact support or try to recover your account using an online form
Restore Yahoo Account: Without phone number and email
If your email and phone number for your Yahoo account are no longer available and you don’t know how to recover the account, the problem can be solved differently from case to case. The following process may help you:
- Open the Yahoo help page. Go to the orange square “Can’t access your account?”.
- You will be asked if you can provide any information about your email address, phone number or know your email address that was associated with your account. It is sufficient if you provide one of these details and then click on “Continue”.
- Now follow the further instructions on the screen.
- You will then be prompted to enter the password. If you do not remember it, click on “Forgot Password”. Enter a recovery email address to receive a new password.
- If you do not have any of the details for your Yahoo account, unfortunately you will not be able to recover it. In this case, contact Yahoo support, for example.
Restore Yahoo account with email
If you still have an email that you can use to restore the Yahoo account, do the following:
- Go to the Yahoo login page. Enter your email address here.
- Confirm by clicking “Next”. As soon as you are asked for the password, click on “Forgotten password”.
- You will now be asked for a telephone number. If you do not have it available, state that you do not know it.
- Then enter an email that you can use for verification. Confirm with “Yes”.
- You will receive a new password via email.
