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If you receive the error code nw-1-19 from Netflix, this indicates a network error. In this practical tip we tell you what you can do about it.
Error “nw-1-19” with Netflix – what to do?
This code often originates from internet problems on the part of the consumer.
- In order to be able to use the streaming service, you must be correctly connected to the internet.
- At the same time, you must make sure that your network supports the streaming function. Public networks in particular may have such a restriction.
- In most cases, it is sufficient to switch your device off and on again briefly. Also try unplugging the router for about 10 seconds.
- If you are using a wireless connection via WLAN, make sure the router is not too far away, otherwise you may have connection problems.
- Our tip: Connect your device directly to the router via LAN cable to avoid such errors.