Klarna: Confirmation code does not arrive – what to do?

If your Klarna confirmation code doesn’t arrive, you don’t need to worry. There are certain reasons that can be responsible for this

Klarna confirmation code not arriving: Causes and solutions

The Klarna confirmation code is an essential security measure that is required, for example, when changing account data. The following problems may occur if the code does not arrive:

• You have probably entered an incorrect cell phone number or e-mail address or an old one that you no longer use is still stored in your account. Check the data and change it if necessary.

• It is also possible that you need to enter the country code before your mobile phone number. This is the case, for example, if you are on vacation. If you have a German cell phone number, replace the zero at the beginning with 0049 and then your number will appear.

• If your cell phone number is not the problem, restart your smartphone. It is possible that the SMS receipt has failed.

• Alternatively, activate your smartphone’s flight mode and then deactivate it again. This can help to ensure that the text message arrives after all

• Check the spam folder in your email inbox. It may happen that the Klarna message with the confirmation code ends up there.

• Important: Sometimes it may be necessary to send the confirmation code again after the problem has been solved.