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If you have any problems, you can contact Ebay’s customer service. Unlike in the past, however, there is no longer a general contact form. Despite this, there are several ways to contact them
Contact Ebay customer service – These are your options
You can reach Ebay’s customer service by phone or by using the contact form. Unfortunately, there is no direct access to a general contact form anymore. There is no support mail.
- Help page: Before contacting the customer service, it is advisable to search for your problem on the help page. Most questions can already be clarified here.
- Contact form: Depending on the problem, a different contact form is offered. Ebay itself decides whether a contact form is available for your problem. If you search for your problem via the help page mentioned above, you will find a corresponding form there in the best case. If not, it is not possible to contact you about this issue. You will usually receive an answer after 24 hours at the latest on weekdays.
- Hotline: The situation is similar with the hotline. You can find out whether your concern can be clarified by telephone on the respective help page.
