The Android.process.media process has stopped – what to do?

by Pramith

There are various problems that can cause the message “Android.process.media was stopped”. This is often due to a full memory

Android.process.media has been stopped: How to solve the problem

The first solution is to delete certain files. These are usually restored after restarting the smartphone and no data is lost. However, we recommend backing up the data beforehand to avoid a catastrophe in the worst case scenario.

  • The “media storage” in Android is a database in which certain shortcuts are created. This means that your music app, for example, knows where to find the audio files
  • The database is actually rebuilt automatically after deletion. To avoid a worst-case scenario – total data loss – you should back up your Android beforehand.
  • Open the settings of your smartphone and tap on “Applications”.
  • Select the respective applications whose cache or data you want to delete. Then select “Memory” and then “Delete cache”.

More solutions for the error “Android.process.media was stopped ”

If the error still appears, other apps are probably responsible for the problem.

  • Delete the data as described above for the “Downloads” and “Download Manager” apps. Also restart the smartphone
  • The “Contacts” app may also be to blame for the error. You should therefore also delete the app data from the “Contact memory” in the smartphone settings. However, be sure to synchronize your contact data first
  • Outdated apps can also stop the system. Therefore, check your apps for possible updates that have not been downloaded automatically.
  • If none of the above options work, reset your smartphone to factory settings. All data will be lost and your Android will have to be set up again.

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