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If the error code 39 appears on Disney Plus, it’s annoying. The video simply won’t play. Fortunately, there are a few solutions to resolve the error code.
Error code 39 with Disney Plus: These are the solutions
If error code 39 appears on your Disney Plus account, it can be for many reasons. Often it means that there is too much or corrupted temporary data on the programme. There may also be a connection error to the Internet. It can also be due to a problem with the availability of rights.
- In any case, first check the status of your Internet connection. This should really be faultless. It is also important that you watch Disney Plus on a supported device.
- Often it also helps to simply restart the device. This should clear or repair the temporary data and thus fix the error.
- If that doesn’t help, reinstall the app or do an update of it. This should clean up the data in the app.
- Another solution is to reset your device to factory settings if a reboot didn’t fix the error.
- If all these solutions do not help, the best thing to do is to contact the customer service. You can reach customer service via the chat on the website and by phone between 8 a.m. and 10 p.m.
