11
If you have questions about your Philips product, you can contact customer service via the hotline. We will explain which contact details are available to you.
Philips customer service: contact details and hotline
Philips Customer Service offers a range of contact options. Choose the one that suits you.
- Hotline: The general customer service hotline can be reached on 040 808010980. Business hours are from Monday to Friday from 8:00 to 20:00 and on Saturday from 9:00 to 18:00.
- Additional contact information: You can contact the company by email at Unternehmenskommunikation@philips.com, by fax at 040 28992829.
- Special hotlines: For lighting products, dial 00800 7445 4775. The call is free of charge from the German landline and is available on weekdays from 8 a.m. to 8 p.m. For printers and fax machines, you can reach the staff on 069 899 14487 from Monday to Friday from 9:00 a.m. to 6:00 p.m.
- Live chat: This is available via the support homepage.
- Support forum: The forum is for exchanging information with other users.
- Call-back service: This can be arranged via the support website.
- For specific product areas or detailed inquiries, it is recommended to contact the relevant department directly or to visit the Philips website for up-to-date information.
