Reinstalling the Google Play Store – here’s how

If the Google Play Store stops working, reinstalling it often helps. To do this, you need to allow unknown sources on your phone.

Reinstalling the Google Play Store: First uninstall the app

Sometimes you may experience difficulties with the Play Store, such as being asked for authentication, being shown server problems when starting the app, or not being able to connect. If you can’t get these problems solved, reinstalling the Play Store may help. To do this, you must first uninstall or reset the app.

• Open the Settings app and tap “Manage apps” or “Manage applications”. Select the Google Play Store from the list. Tap “Uninstall”.

• On newer smartphones or tablets, it may not be possible to uninstall the Play Store. In this case, you can try to reset the app. To do this, tap “Clear cache” and “Clear data” in succession. Then restart the device and start the Play Store to set it up again.

• If you select the app info by long pressing the app icon, you will only be offered the option to reset the app. In this case, simply follow these instructions and select the app from the “Apps & Notifications” menu.