Print job cannot be deleted: What to do?

With Windows, it can happen that printing a document does not start, but the print job cannot be deleted either

Print job cannot be deleted: How to proceed

First you must stop the “Print queue” service.

• Open the dialog for executing programs with [Win] + [R]. You can also find “Run” via the Windows Start menu.

• Enter “services.msc” to display the PC’s services.

• Right-click on the “Print queue” service and click on “Exit”.

• Then delete the file to be printed from the temporary printer memory. To do this, open the path in Explorer: C:\WINDOWS\system32\spool\PRINTERS and delete the files in the folder.

Start service services.msc in printer queue

Finally, start the “Print queue” service.

• Open the Windows services as described above by sending the command “services.msc” via “Run” in the Start menu or the key combination [Win] + [R].

• After right-clicking on the “Print queue” service, click on “Start”.