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If you have any questions or problems, you can contact the Disney Plus service very quickly. In this article you will find all the important contact options for questions about Disney Plus.
Contact the Disney Plus service now
On Disney Plus you can watch all your favourite films and series from Disney, Pixar, Marvel, Star Wars, National Geographic and more in the comfort of your own home. For any questions that arise, the following contact options are available:
- Service Hotline: You can reach the German customer service of Disney Plus by telephone daily from 08:00 to 22:00.
- Live Chat Service: This is the quickest way to get an answer. Disney+ offers a live chat service seven days a week from 08:00 to 22:00. Here you can ask all your questions about the product or in case of problems directly.
- Help Centre: In the Help Centre, you can find online many answers to your questions about Disney+ service, prices, payment, error codes, devices, etc.
- Twitter: Disney Plus also offers a Disney Plus Help Center on Twitter.
- Email: If you have any sign-up issues, you can also send an email to: DisneyPlusHelp@Disney.com
Problems with Disney Plus – Here’s what to do
If you ever experience sign-in problems, you can’t connect to the Disney Plus service, or you can’t watch certain movies on the streaming service, here’s what to do:
- First contact Live Chat or Disney Plus Help on Twitter.
- Search the Help Centre for the error code displayed (e.g. 83) and follow the instructions displayed.
- You can also send an email to: DisneyPlusHelp@Disney.com
- If you get stuck, call the German customer service centre.
- And if nothing works at all, just watch old Disney movies from the past.
