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If you have a problem with a Blizzard product, you can contact support via the game developer’s customer service website. You will be helped by mail or via support chat.
Blizzard Support: How to Contact Customer Service
Open the following Battle.net web page and select the Blizzard product you have a question about.
- Now enter the reason for your query. You may need to specify it by selecting different categories.
- By clicking on the button “Next” you will be shown the various contact options. Depending on the problem, various options are available.
- The quickest way to get an answer is via live chat or a phone call. However, the hotline is only staffed from 11:30 am to 7:30 pm. An enquiry by e-mail and a forum entry are also possible.